Shipping & Delivery
Reliable, fully insured commercial freight delivery for businesses, home offices, and corporate facilities across the continental United States.
Order Processing Timelines
All furniture orders are processed within 1 to 3 business days following successful card payment verification. Once your order enters freight scheduling, our logistics coordinators assign dedicated freight tracking.
Delivery Estimates & Email Confirmation
Detailed delivery window estimates and freight dispatch details are sent directly to your registered email address as soon as items leave the central warehouse. Freight carriers coordinate final curbside or loading dock drop-off.
Freight Calculation at Checkout
Shipping charges are calculated transparently at checkout based on your destination: Flat-Rate Florida Freight is $89.00 per order, while Continental U.S. Freight is $149.00 per order regardless of furniture quantity.
Packaging & Oversized Shipments
Commercial furniture requires industrial-grade packaging to ensure flawless arrival at your business or office location.
Heavy-Duty Crating & Palletizing
Desks, conference tables, and multi-drawer storage units are banded to reinforced wooden pallets with dense styrofoam corner guards and heavy double-wall corrugated cartons.
Curbside & Commercial Dock Delivery
Freight deliveries are executed via commercial liftgate trucks to ground level or direct loading docks. Ensure your receiving area has adequate clearance for pallet jacks and heavy freight handling.
Unboxing Preparation
We recommend having two persons available for unboxing and staging oversized furniture items such as 72-inch executive desks and conference boardroom tables.
Damaged Items Procedure
In the rare event that freight arrives damaged in transit, follow these exact steps to ensure immediate resolution and replacement.
Available Monday – Friday: 8:00 AM – 6:00 PM EST
Inspect Before Signing
Examine outer cartons and pallets before signing the carrier's delivery receipt. Note any visible punctures, dents, or tears directly on the Bill of Lading.
Photograph Packaging & Product
Take clear digital photographs of the exterior carton damage, shipping labels, and any affected furniture components prior to assembly.
Report Within 48 Hours
Contact our customer support team within 48 hours of delivery at SummitFurnitureSupply@proton.me or call +1 (805) 668-4922 with your order number.
Replacement or Refund Dispatch
Our team will review your photos immediately and coordinate replacement parts, freight re-dispatch, or an authorized refund without delay.